REFUND POLICY
Thank you for supporting IMSOINLOVEWITHGOD. We are committed to providing resources and experiences that inspire and support your spiritual journey. This policy outlines the circumstances under which refunds may be issued for any products, services, or donations made through our platform.
1. Donations
- Non-Refundable: All donations made to IMSOINLOVEWITHGOD are considered final and non-refundable. We appreciate your generosity and use these funds to further our mission of fostering spiritual growth and community support.
- Exceptional Circumstances: If a donation was made in error or an incorrect amount was donated, please contact us within 7 days of the transaction to discuss a resolution.
2. Products (e.g., eBooks, Merchandise)
- Digital Products: Due to the nature of digital content, refunds for eBooks or downloadable materials are not provided. If you experience issues accessing or downloading your product, please contact us for assistance.
- Physical Products: Refunds for physical merchandise may be issued under the following conditions:
- The product is damaged or defective upon receipt.
- The request for a refund is made within 14 days of delivery, accompanied by proof of purchase and photos of the defect.
- Return Shipping: For approved refunds or exchanges, return shipping costs may be the responsibility of the customer unless otherwise agreed.
3. Services (e.g., Workshops, Events)
- Cancellation by Customer: Refunds for paid workshops or events will only be issued if the cancellation request is made at least 7 days before the start date. Cancellations within 7 days of the event are non-refundable.
- Cancellation by IMSOINLOVEWITHGOD: If an event or workshop is cancelled by us, participants will receive a full refund or the option to transfer their payment to a future event.
4. Processing Time
- Approved refunds will be processed within 10-14 business days. Refunds will be issued to the original payment method used at the time of purchase.
5. Contact Information
- For refund inquiries or assistance, please contact our support team.
Note: This refund policy is subject to change without prior notice. Any updates will be reflected on our website. We encourage you to review the policy periodically.
Thank you for supporting IMSOINLOVEWITHGOD and being a valued part of our community.